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Steps

SayItWhen's Refund Policy and Your Right to Cancel

It is our intention to have perfectly satisfied customers, as such we offer a 'No Quibble' refund policy allowing you to cancel anytime within the first 14 days of you opening your account.

  1. You can cancel your subscription within 14 days of opening your account. Any cancellation must be in accordance with this notice. 
     
  2. You can cancel by any of the following methods:
    (i) calling 07000 784995
    (ii) writing to BGA Warranty Ltd, PO Box 211, Bury St Edmunds, IP32 7LA
    (iii) sending a fax to 01284 723653
    (iv) sending an email to customerservices@SayItWhen.com
  3. You must provide your name, address, postcode and username in order to cancel.
     
  4. This cancellation right does not affect your statutory rights. If you require any advice on your legal rights, you can refer to www.consumerdirect.gov.uk.
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